Terms of Use — LATAM

By using ccsio.ai or the CCG Inference API you agree to these terms. If you act for an organization, you agree on its behalf and warrant that you have authority to do so.

The contracting party is the Colombian company identified in the “Responsible legal entity” box at the top of this page; that box is the authoritative identification for these terms on this site.

These terms apply together with the Usage Policy (how the service is to be used), the LATAM Privacy Policy (your data) and the LATAM Legal notice (the responsible company), linked in the footer.

ccsio.ai provides large-model inference (text processing, generation, and embeddings) delivered from the LATAM region you select (api.latam.ccsio.ai).

The service is a tool, not a professional service: you are responsible for evaluating the outputs for your use case. We do not guarantee the accuracy of model outputs for any particular result.

A waitlist request is a request, not a contract: it grants no access and creates no entitlement. On launch we activate accounts in order of request, per region, and we may decline requests at our discretion.

Accounts can be suspended or terminated for breach of these terms or of the Usage Policy, with notice except where immediate action is required to protect the shared infrastructure.

Every plan includes fair-use limits on throughput and storage (documented on the pricing page and in usage documentation at launch). We enforce limits to protect the shared infrastructure: sustained abuse, bypassing rate limits, or attempting to access other tenants' data may lead to suspension.

You keep all rights in the inputs you send and in the business rights to the outputs you receive. By sending inputs you grant us the limited right to process them to deliver the response — no more.

We do not train on your inputs and we do not store them beyond producing the response, unless you agree otherwise in writing.

The service is provided as is. To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

Our total liability arising from these terms is limited to the fees you paid us in the three months before the claim. Nothing limits liability where such limitation is not permitted by mandatory law.

These terms are governed by the law of the Republic of Colombia. For disputes arising from these terms, the parties submit to the jurisdiction of the courts of Bogotá (Colombia), insofar as applicable law permits.

This is an agreement between businesses; nothing in these terms takes away mandatory consumer rights under the law of your domicile where that law applies.

We may update these terms when the service changes. Material changes are announced at least 30 days before they take effect; continued use after the effective date means acceptance. If you disagree with a change, stop using the service.