Privacy Policy — LATAM

This policy applies to the ccsio.ai website in the LATAM market and, once activated for your account, to the CCG Inference API.

The controller for this processing is the Colombian company identified in the “Responsible legal entity” box at the top of this page — its legal name, legal form, registered address, authorized representative and NIT are stated there; that box is the authoritative identification for this policy on this site.

The policy is a living document; material changes are announced before they take effect.

Website — only data you give us or that your browser reports: waitlist requests (name, work e-mail, detected region, and the attribution parameters that came with your request), processed to manage the waitlist and contact you about it, and contact-form submissions, processed to answer you. Aggregate analytics are processed only with your consent, as described below.

API (once activated) — your inputs and the model outputs: processed in memory to produce the response, and not stored and not used for training unless you have agreed to both in writing.

We do not sell your personal data, and we do not use it for advertising.

Processing is based on your consent — which you may grant, review or withdraw at any time — and on performing the obligations arising from your relationship with the company, in line with Law 1581 of 2012 (the personal-data user statute) and Decree 1377 of 2013, as applicable to the Colombian market.

Consent is collected and managed as described in the “Consent and cookies” section.

By default we store only what is essential: your region and language preferences and the security state of your session. No cookies are set before you decide.

Aggregate analytics run only after you accept them in the consent banner. You can change or withdraw your consent at any time through the “Privacy settings” control in the footer; the choice is kept in your browser (localStorage, key ccsio.ai:consent:v1) and applies immediately.

Inference and storage for the LATAM market are in Colombia, in the region you selected on this site. Your data is not transferred outside the region for the purpose of processing your requests.

Support requests may be handled by team members elsewhere in the company; support access to your content is explicit, scoped, time-bound and audited. Any transfer of your data outside the region would be announced to you beforehand and would require your consent.

AI inference is transient: nothing from it is retained once the response is returned. Waitlist entries are kept until launch or until you ask us to delete them, whichever comes first.

You have the right to access, rectify and delete your personal data, and to withdraw your consent, under Colombian law — including the right of habeas data. To exercise these rights, use the contact page; we answer within 30 days.