NebiusHetzner
ISO/IEC 27001:2022
Information security management
The international standard for establishing, maintaining and improving information security management systems.
Certification verified for Nebius and Hetzner.
Security
Enterprise security.Your data. Your rules.
Artificial intelligence designed to protect what matters most: your information.
Your company needs powerful AI, but not at the cost of losing control of its data.
With ccsio.ai you can bring AI models, autonomous agents and corporate knowledge into an architecture designed around Zero Trust principles, encryption, organizational isolation and regional sovereignty.
We combine our own security architecture with infrastructure from providers that hold recognized international certifications.
Your information belongs to your organization. Our job is to help you keep it protected.
Infrastructure certifications
Infrastructure backed by international standards
Security from the infrastructure up to every AI request.
Our platform runs on infrastructure from providers such as Nebius and Hetzner, whose security controls have been assessed by independent auditors. Their certifications, reports and compliance standards include:
Provider
Nebius
SOC 2 Type II
Audited security controls
Assesses the design and operating effectiveness of security controls over a defined period.
Report available for the services within Nebius's scope.
Hetzner
BSI C5 Type 2
Cloud security assessed against German criteria
Catalogue of security criteria for cloud services developed by the German Federal Office for Information Security (BSI).
Hetzner holds a C5 Type 2 report for its cloud services within the assessed scope.
Nebius
ISO/IEC 27701
Privacy and personal data management
Extends information security controls with specific requirements for managing personal data.
Certification verified for Nebius.
Nebius
ISO 22301
Business continuity
The international standard for business continuity management systems.
Certification verified for Nebius.
Nebius
ISO/IEC 42001
Responsible AI management
The international standard for establishing artificial intelligence management systems.
Certification published by Nebius.
Important
The certifications belong to the providers and to the services within their respective audit scopes. ccsio.ai applies additional controls at the platform, identity, application and data-processing level.
Encryption
Your data protected at every stage
Encryption in transit and protected storage.
Security does not end when you sign in.
Our architecture includes cryptographic controls that protect information while it is transmitted and stored.
Protected communications
We use TLS to protect communications between clients and services. The architecture also provides for mTLS to authenticate and protect internal communications between components.
Encrypted storage
Storage services are designed to protect persistent information with encryption. The specific mechanisms depend on the type of storage and the infrastructure configuration in use.
Key management
Our architecture provides for regional encryption keys and key management through KMS. We have also designed support for BYOK (Bring Your Own Key) for organizations that need more control over their cryptographic keys.
Your information should not be exposed simply because an AI model is processing it.
Data sovereignty
Data sovereignty for Latin America
You decide where your data is processed.
Data residency is a security, privacy and compliance decision.
At ccsio.ai, every organization is bound to a regional residency. Our architecture sets explicit boundaries so that inference requests are not automatically redirected to another residency.
Regional residency
You select the available residency that fits your organization's needs.
No transparent transfers between residencies
The system does not use other residencies as an automatic fallback to process prompts or business content.
Organizational isolation
Every organization has access controls that restrict access to its information.
Transparency about location
The physical location of data and of the contracted services is identified according to the infrastructure in use.
LATAM residency does not necessarily mean physical storage in Colombia. The exact location of processing and storage must be verified for the contracted service.
Corporate knowledge
Your corporate knowledge stays yours
Turn your data into intelligence without giving up control.
With ccsio.ai's enterprise knowledge features you can connect documentation, internal sources and information repositories and use them in AI applications.
Our architecture is designed to keep information isolated between organizations.
Restricted access
Users can only access the resources they are authorized for.
Protected content
Persistent information is managed with storage, access and encryption controls.
Privacy by design
ccsio.ai staff have no ordinary access to customers' business content.
Controlled exceptional access
When a support intervention requires exceptional access, our architecture sets explicit authorization, limited permissions, a time limit and auditing.
Your business knowledge does not become public information because you use AI.
Identity & access
Enterprise identity and access control
Every user, application and agent has an identity.
Our architecture uses Zitadel to manage identities and regional authentication.
Access controls are designed to protect operations performed by people as well as those executed by applications and autonomous agents.
OAuth 2.0 and OpenID Connect
Authentication based on standards widely used in enterprise environments.
Role-Based Access Control
Permissions defined by responsibilities and roles within each organization.
Service identities
Agents and applications can use their own identities, subject to authorization.
Isolation between organizations
Permissions are evaluated against the identity, the organization and the requested resource.
An AI agent should not have more permissions than it needs to do its job.
Audit
Audit and traceability
Understand what happens inside your AI platform.
Enterprise security requires visibility.
That is why our architecture includes audit and observability mechanisms that record administrative operations, security events and relevant activity.
Security events
Records of relevant authentication, authorization and administration operations.
Request traceability
Identifiers that correlate operations across the platform's components.
Audit of exceptional access
Temporary support permissions must be recorded and subject to authorization controls.
Observability
The architecture uses OpenTelemetry to instrument metrics, logs and distributed traces.
Content protection
Ordinary operational logs are designed to avoid storing prompts, responses or confidential information unnecessarily.
Traceability should help you investigate incidents without becoming a new source of data exposure.
Privacy by design
Privacy by design
Your company decides what information it needs to keep.
Not every AI application needs to store its conversations.
That is why the ccsio.ai architecture provides for different persistence policies.
Persistent enterprise knowledge
When you use knowledge features, authorized information can be stored for later retrieval and use.
Zero Content Retention
The architecture provides for an operating mode that avoids keeping prompts and responses as persistent content.
Content-independent audit
The information needed for security, traceability and usage metering can be kept without storing the full content of interactions.
Privacy does not mean giving up features. It means controlling what information is kept, and for what purpose.
Demanding organizations
Security designed for demanding organizations
A platform for companies that need more than an inference API.
ccsio.ai is designed for organizations that require strict security, privacy and governance controls.
Financial services
An architecture built around access control, audit, isolation and traceability.
Healthcare
Sensitive information protected through identity controls, encryption and restricted access.
Enterprises and corporations
Enterprise knowledge management and AI use under organizational policies.
Public sector
Regional residency architecture and governance mechanisms that support security and sovereignty assessments.
Use in regulated sectors requires validating the legal, contractual and technical requirements that apply to each implementation.
Shared responsibility
Transparency and shared responsibility
Security is a responsibility we take on at every layer.
1Your organizationKeeps responsibility for defining users, permissions, internal policies and the authorized processing of information.
2ccsio.aiIs responsible for designing and implementing additional controls in its platform.
3Infrastructure providersProtect the components included in their services and certifications.
This separation makes each participant's responsibilities transparent and easy to assess.
Frequently asked questions
Security,without the fine print.
Our platform runs on infrastructure from providers such as Nebius and Hetzner, which hold ISO/IEC 27001:2022 certifications. These certifications belong to the providers and to the services within their respective scopes. They are not an independent certification of ccsio.ai.
LATAM residency sets a regional boundary for processing and storage. The specific physical location depends on the services and providers used in your implementation. You can request information about the actual location of the contracted components.
Our architecture does not allow inference content to be automatically redirected to another residency. Any processing that involves international transfers must be assessed against the service configuration and the applicable agreements.
Our policy restricts human access to content by default. Exceptional interventions must be authorized, limited and audited.
It depends on the features and persistence policies in use. Applications that need history or memory can keep authorized information. The architecture also provides for a Zero Content Retention mode for operations that do not need content persistence.
We use Zitadel as the identity provider, with architectural support for OAuth 2.0, OpenID Connect and role-based authorization.
The platform is designed to protect business information through encryption, isolation, identity and audit controls. Before processing regulated or especially sensitive information, we recommend verifying the operational controls, the physical residency and the corresponding data processing agreements.
Yes. You can request technical information about the architecture, the security controls and the certifications published by our infrastructure providers.
Your artificial intelligence. Under your control.
You don't have to choose between innovation and security.
Build AI applications, connect your enterprise knowledge and automate processes inside an architecture designed to protect your information.
Power to innovate. Control to grow.