Enterprise

Security, Governance & Sovereignty

Sovereignty you can verify: your data stays in your region, and the guarantees are written down.

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Where inference runs

The same path, stated as guarantees.

Your application
Your prompts and outputs enter from your own applications.
Region-pinned endpoint
The endpoint of your market names the region the call runs in:
https://api.eu.ccsio.ai/v1
Explicit governance
Storage, sharing and training are each ruled out in writing.
The model boundary
Processed here
Dedicated servers at the market operating location — managed processing.
Not processed here
External frontier models, when they arrive, are labeled as future availability — they do not run today.

The three no's

Not stored by default: prompts and outputs are not stored by default
Not shared: your data never reaches other customers or other models
Not used for training: no model is trained on your data
Dedicated: your inference runs on dedicated servers, not a shared pool

Data residency, region-accurate

You choose the market — EU, USA or LATAM — and your workloads run there. Residency is per market: a workload in the EU market stays in the EU, one in the USA market stays in the USA, and the same holds for LATAM. Your endpoints are region-scoped, so the location is explicit in how you call. The EU market is operated from Germany, the USA market from the United States and the LATAM market from Colombia. There is no transparent fallback between regions: a call that can not be served in your market fails — data does not move.

Data protection, region by region

The market you choose determines the data-protection requirements that apply to your data — processing and residency follow it. EU market: the General Data Protection Regulation (GDPR). USA market: the privacy and data-protection laws of the applicable states. LATAM market: the Colombian data-protection regime (Ley 1581 de 2012 and Decreto 1377 de 2013). The controls on this page are designed to keep your data under the control of your organization: persistent Brain and Memory stay encrypted under keys only your organization can view and control, isolated to your organization.

99.999% SLA

Every plan includes the 99.999% uptime SLA for your region — the same SLA published for all plans on our pricing page. Support response times follow your plan: Standard — 1 business day, Priority — 4 business hours, 9–5 Mon–Fri, Enterprise — 1 hour, 24/7/365, staffed from your selected residency.

Governance controls

Per-region endpoints: you always know where a call runs
Fair-use keys: one key per plan, with per-key rate limits
Dedicated hardware allocation: no pooling across customers
A 99.999% uptime SLA per region — the same SLA published for every plan on pricing
The infrastructure operates to C5 and ISO-27001 standards at the datacenter and infrastructure-provider layer — an infrastructure-level attestation of the provider chain, not a certification of ccsio.ai or CCSolutions.io
Support access is exceptional, limited, time-boxed and audited

Frequently asked questions

Do you store my prompts or outputs?

No. Inference: prompts and outputs are not stored by default. Persistent Knowledge: knowledge you intentionally store in Brain is encrypted, pinned to your selected region, and isolated to your organization and authorized scopes. Memory preserves persistent context for authorized users, applications, and agents under your organization's retention and access policies — encrypted under keys that only your organization can view and control. Training: customer data is never shared with other customers and is never used to train shared or third-party models. Residency: inference, Brain and Memory workloads remain within the region your organization selected — not moved between regions implicitly.

Where exactly is my data?

In the market you choose — EU, USA or LATAM. Workloads are pinned to that market, and your endpoints name it.

What does the 99.999% SLA cover?

Uptime of the inference plane in your region. It is a contractual guarantee, not a target.

Do you train on customer data?

No. Customer data is never used to train any model.

Can I verify where my workload runs?

Your endpoints are region-scoped, and your region is explicit in how you call the platform.

What hardware runs my inference?

Dedicated servers — allocated to you, not pooled across customers.

Talk to us about your requirements

Enterprise buyers get direct contact: your workload, your region, your guarantees.

Talk to us

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Security, Governance & Sovereignty

Where inference runs

Your application

Region-pinned endpoint

Explicit governance

The model boundary